We stand behind the quality of our jewelry and are happy to provide repairs due to manufacturing issues free of charge for one year from the date of purchase from our online store. If you purchased an HBJ piece from one of our retail partners, you are subject to their store policies. Please work directly with that retailer.

Elective repairs (such as ring sizing or design errors by the customer), damage to pieces that are NOT due to a manufacturing issue (such as getting run over by a car, which has actually happened!), or repairs required after one year will be accepted on a case-by-case basis. If accepted, we will charge an additional fee.

This page contains the most current version of our repair policies and supersedes all prior repair policies offered by HBJ. We reserve the right, in our sole discretion, to modify this policy or discontinue our repair services without notice at any time. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or purchase of products from our website following the posting of any changes to this policy constitutes acceptance of those changes.

Please contact our studio for repair authorization.

We stand behind the quality of our jewelry and are happy to provide repairs due to manufacturing issues free of charge for one year from the date of purchase from our online store. If you purchased an HBJ piece from one of our retail partners, you are subject to their store policies. Please work directly with that retailer.  

Elective repairs (such as ring sizing or design errors by the customer), damage to pieces that are NOT due to a manufacturing issue (such as getting run over by a car, which has actually happened!), or repairs required after one year will be accepted on a case-by-case basis. If accepted, we will charge an additional fee. 

Please contact our studio for repair authorization.  

Please see our FAQ page for more information. 

As of January 2018, Hannah Blount Jewelry no longer creates plated jewelry and cannot replace or repair vermeil.

Please see ourRing Sizing Guidefor more information.