holiday exchange policy
Purchases made now through December 31, 2023 are eligable for exchange through January 12, 2024.
Please note that sized rings and custom orders are not exchangeable.
‘In-stock’ pieces are already made and ready to ship! Once you place an order, they get boxed up and sent out the door.
All pieces labeled “One of a Kind” are ‘In-stock’ (excludes rings being resized).
‘In-stock’ also includes “Handmade to Order” or “Limited Edition” pieces with a 1-3 day shipping timelines on their product page. That piece is considered ready to ship!
Order ‘In-stock’ pieces by December 18th for Priority Mail, December 19th for FedEx 2-day, or December 20th for FedEx overnight for guaranteed delivery --in the US-- by Christmas.
If you need a “One of a Kind” ring sized differently, then contact us before ordering for shipping deadlines.
Made To order
As the name suggests, ‘made to order’ pieces are typically made after you place an order. As a result, it can take several weeks before the piece is ready for shipping.
You will need to order these ‘made to order’ pieces by December 4th for guaranteed delivery --in the US-- by Christmas. Your order must be FedEx 2-day or overnight shipping.
‘Made to order’ pieces include those labeled “Handmade to Order” or “Limited Edition” on the product page.
Please contact us with questions about production, shipping timelines, and availability.
Please note that the HBJ studio is closed from December 23 to January 07.